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Italian BI Analytics Support

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Italian BI Analytics Support

Italian and EnglishSpeaking Integration Support Analyst, with Oracle PL/SQL and Informatica

Cognizant Technology Solutions is seeking anAnalyst with experience in the Pharmaceutical industry to support theCommercial BI Analytics tools for of a blue chip Pharma clients

The responsibilities are

  • Resolve incidents

  • Work with key users and development team for problem analysis and problem resolution

  • Implement changes and service requests

  • Document processing steps for incidents, problems and changes within ticketing tool

  • Perform application and process monitoring and initiate proper measures for incidents that have been identified through the monitoring tools

  • Maintain instruction manuals and documentation of operational processes

  • Work with projects to plan and implement deployments of new applications into production

Key Experience and Skills Requirements

  • Relevant experience, 3 to 7 years, and know-how in supporting, monitoring and troubleshooting business-critical Integration applications, Informatica, and a solid command of SQL queries and database

  • Experience in supporting multiple applications and working with data transfers between applications

  • Ability to understand BI architecture concepts

  • Ability to understand business processes

  • Experience with analyzing and solving incidents that affect the availability or performance of applications

  • Experience with dispatching trouble tickets to next level resolver groups

  • Experience with structured workflows, following ITIL service management processes for incident, problem and change management

  • Italian and English written and oral Language Skills

What we offer:

  • Career plan and development

  • Exceptional international work environment

  • Team-building activities

  • Language Courses

  • Competitive salary

About Cognizant

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Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centres worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.

Resumen del Puesto

  • Empresa
    Cognizant
  • Localidad
    Barcelona
  • Tipo de Puesto
    Jornada Completa
    Indefinido
  • Categoría Profesional:
    IT/Desarrollo de Software
  • Profesiones:
    Otras: IT y Desarrollo de Software
  • Experiencia Profesional
    Con experiencia
  • Sector Industrial
    Software
  • Código de Referencia
    00024257781
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